Frequently Asked Questions

Everything you need to know about how MCDoctor analyzes your Minecraft server logs, detects crashes, and helps fix issues instantly.

Using MCDoctor

Upload your latest.log or crash report. MCDoctor AI automatically reads the log, detects issues, identifies conflicts, and provides a human-friendly explanation with precise fixes.

Yes. MCDoctor supports all platforms: Paper, Purpur, Spigot, Bukkit, Fabric, Quilt, Forge, NeoForge, Mohist, Magma, Arclight, Vanilla and Bedrock (limited).

MCDoctor detects mod/plugin conflicts, missing dependencies, corrupted chunks, mixin errors, Java errors, Watchdog freezes, world corruption, invalid configs, out-of-memory crashes, network issues, and more.

Your log is analyzed securely and stored for 90 days then auto-deleted. Sensitive data such as IPs, UUIDs or emails are not retained in datasets.

Common reasons include plugin conflicts, incompatible mods, outdated versions, corrupted worlds, insufficient RAM, or Java mismatches. MCDoctor identifies the exact cause instantly.

You can upload latest.log, debug.log, Paper logs, Fabric loader logs, Forge crash reports, NeoForge logs, Watchdog exceptions, and Java crash logs (hs_err_pid files).

Pricing & Tokens

Yes. The guest tier allows 5 free standard + 1 advanced every month. See our pricing page for token packs that unlock advanced mode and larger logs.

Tokens are renewed monthly according to the selected plan.

Safety & Privacy

Logs are kept for 90 days max to allow you to view your history, then automatically deleted.

Personally identifiable data is anonymized for datasets and never sold.

About MCDoctor.ai

MCDoctor reads the entire log, matches patterns, detects crashes, correlates errors, and explains everything in simple human language. Much faster than manual debugging.

MCDoctor is developed by Minecraft-Hosting.pro, experts in Minecraft infrastructure, servers and diagnostics since 2012.