Privacy Policy MCDoctor.ai
Welcome to the Privacy Policy of MCDoctor.ai.
Protecting your personal data is very important to us. MCDoctor.ai analyzes Minecraft logs to help you identify issues and fix them more easily. We only store the minimum amount of information required to operate the service reliably and securely.
If you have questions about how we handle your data, contact us at:
support@starlancer.com
Legally responsible for data protection:
Starlancer Srl
Aleea Privighetorilor 86P
014031 Bucharest
Which Data We Store and Why
1. Uploaded Logs
When you upload or paste a Minecraft log into MCDoctor.ai, it is temporarily stored on our servers to perform an automated analysis using our AI tools. Logs may contain sensitive information such as usernames, plugin lists, IP addresses, mod details, or server configuration data.
MCDoctor.ai attempts to remove or anonymize personal data whenever technically possible. However, we cannot guarantee that all personal information is always removed.
Uploaded logs are stored for up to 90 days after the last access so you can revisit your analysis history. After this period, they are automatically deleted.
2. Dataset Generation (Optional & Anonymized)
To improve diagnostic accuracy and error-detection models, we may keep an anonymized version of your processed log. All personal information is removed during the anonymization step.
These anonymized datasets are never shared with third parties and are used only to improve MCDoctor.ai.
3. Website Requests (Technical Data)
For security and operational stability, the following technical data may be logged:
- Requested URL
- An anonymized IP hash
- Session ID
- User agent and device type
- Timestamp
This information is kept for a maximum of 24 hours and used only to:
- detect abuse or attacks,
- fix outages and performance problems,
- ensure stable service operation.
No profiling or cross-site tracking is performed.
4. Usage Analytics (Cookie-less)
We analyze aggregated usage data to improve the service. No cookies are used and IP addresses are anonymized. Data is processed exclusively for statistical purposes and is never sold or shared.
Who Has Access to Your Data
Only Starlancer Srl and its infrastructure providers, to the extent technically necessary, have access to your data.
MCDoctor.ai is hosted on secure European infrastructure provided by trusted datacenter and cloud partners. These partners only process data according to our instructions and solely for the purpose of operating the service.
No third party receives access to your logs, anonymized datasets, or analytics unless legally required.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access – You may request information about what data we store.
- Right to correction – You may request corrections to inaccurate data.
- Right to deletion – You may request deletion of your data when legally allowed.
- Right to restrict processing – You may request limited processing.
- Right to objection – You may object to specific processing activities.
- Right to data portability – You may request your data in a machine-readable format.
To exercise your rights, please contact:
support@starlancer.com
You also have the right to lodge a complaint with your local supervisory authority if you believe your data is processed unlawfully.
Providing your data is not contractually required, but without log uploads and essential technical information, MCDoctor.ai cannot function.